We get it. We get it.
You may wonder why we named SalesIQ's latest feature release "Nova." Other than the fact that these new additions can help our customers—i.e., you—provide an out-of-this-world engagement experience to your customers.
We understand it might've been a while since you've been in a science class. Let us rekindle some of the memories.
1. Like a Nova, this release is our AI surface explosion
A nova is a surface explosion.
As the world is on the brink of entering agentic AI and advanced automation workflows, we at Zoho SalesIQ are also beginning to incorporate agents to create powerful sales and customer support assistants for your business. Already using OpenAI? You can integrate with ChatGPT assistant for smarter and contextual interactions. Expect a lot more from us from here on.
2. Nova '25 is our IM channels' stellar vampirism
The progenitor pulls hydrogen from nearby companion stars to build it up before a nova occurs.
Already packed with powerful IM features such as direct integration (WhatsApp, Facebook Messenger, Instagram, Telegram, WeChat, Line), bot availability, WhatsApp templates, and more, our Nova '25 release combines them with new impactful additions such as WhatsApp broadcast, proactive engagement, Multi-WABA, Instagram Story replies, and appointment scheduling that elevates our IM use case threshold.
3. Nova '25 is crucial to our Zobotic galaxy
Novae enrich the interstellar medium, contributing to the formation of new stars and planets.
Zobot, our chatbot builder, gets a facelift this season with much-awaited features like bot templates, import/export functionality, performance metrics, and more. These features amplify the platform's ability to help businesses build powerful bots to handle their engagement.
4. Nova '25 produces two new integrations
Novae are sources of rare isotopes.
With the Nova '25 release, we offer two new integrations for your business: Integrate with Bigin by Zoho CRM to unify sales data for faster wins, and integrate with Zoho Lens to provide AR (Augmented Reality) remote assistance.
5. Nova '25 creates clouds of other enhancements
Nova explosions eject material that condenses into clouds.
Apart from the above, Nova '25 brings a cloud of other features and enhancements such as Profiles, Workflows, audio call support in mobile SDKs, report tweaks, mobile app productivity boosters, TV apps, and more.
Convinced we've named the release correctly?
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